Web10 de mar. de 2024 · It's possible to hide tickets from agents using Issue Security. This configuration allows to show tickets for specific people, groups, roles for example, but not hide specific request types. You can create an issue security scheme and restrict, for … WebHá 23 horas · Hide incoming calls while in a meeting Users can use a setting in their mobile client to hide incoming phone calls while in a meeting. If using chat, users can define a custom 160 characters message that is automatically sent to internal callers when their call is suppressed while they are in a meeting.
Ability to hide agent name in customer portal - Atlassian
WebAgents are added to the Service Desk Team role in your service project. Agents can: View the portal, queues, reports, and SLA metrics within a service project. View, add, edit, and delete customer-facing and internal comments on an issue. Add customers to a service project. View, create, and manage content in the knowledge base. WebTo remove an agent from a project: From your service project, go to Project settings > People. Find the user or group you'd like to remove from the Service Project Team role, … can am maverick x3 2 seater
Solved: Hide certain Tickets from Service Desk Agents - Atlassian …
Web20 de mai. de 2024 · We can use Behaviours in order to hide options of a customfield/dropdown in Jira depending of the value of the IssueType. If you are new I recommend first to do this example: Show/Hide Mandatory fields in Jira dynamically with Behaviours Behaviours is part of the Scriptrunner plugin of Adaptavist. Web1. Solution: A issue field security level (smiliar to issue security level)- For each field a security level is applicable. Only those fields are visible for the user group, that are a … WebI have the privilege of being the Cybersecurity Program Director / SOC Manager for an amazing organization, CyberNow Labs, a National Cyber Company. Together, with an amazing team of professionals ... can-am maverick x2